# Hugging Face Billing Scam?

**URL:** </static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fhugging-face-billing-scam%2F168692%3E%5C
**Category:** Site Feedback\
**Created:** [September 25, 2025, 11:28pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fhugging-face-billing-scam%2F168692 "2025-09-25T23:28:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![focustiki](https://avatars.discourse-cdn.com/v4/letter/f/9de0a6/32.png) [@focustiki](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Ffocustiki)%5C
**Post date:** [September 25, 2025, 11:28pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fhugging-face-billing-scam%2F168692%2F1 "2025-09-25T23:28:27Z")

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I just tried to pay to subscribe to hugging face pro twice and got the message of my pre-paid card not being accepted so I can’t subscribe but hugging face still deducted the money. Can I get my money back please I’m really pissed.

No subscription allowed but still deducted money, there’s a 2nd transaction picture but I can only put one picture per post

 ![image](https://us1.discourse-cdn.com/hellohellohello/original/3X/0/9/09fd164c7adfd187da8cde05e2225192d5199448.jpeg)

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**Author:** ![John6666](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/john6666/32/27664_2.png) [@John6666](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FJohn6666)%5C
**Post date:** [September 25, 2025, 11:29pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fhugging-face-billing-scam%2F168692%2F2 "2025-09-25T23:29:23Z")

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Contact Hugging Face: [billing@huggingface.co](mailto:billing@huggingface.co)

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**Author:** ![zazzaza](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/zazzaza/32/56826_2.png) [@zazzaza](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fzazzaza)%5C
**Post date:** [December 24, 2025, 6:35pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fhugging-face-billing-scam%2F168692%2F3 "2025-12-24T18:35:54Z")

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I’m having the same issue, i already sent an email to suport. Did you got your money back?