# Pro account still not working

**URL:** </static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fpro-account-still-not-working%2F168275%3E%5C
**Category:** Beginners\
**Created:** [September 10, 2025, 5:12pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fpro-account-still-not-working%2F168275 "2025-09-10T17:12:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Galudu922](https://avatars.discourse-cdn.com/v4/letter/g/9fc29f/32.png) [@Galudu922](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FGaludu922)%5C
**Post date:** [September 10, 2025, 5:12pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fpro-account-still-not-working%2F168275%2F1 "2025-09-10T17:12:46Z")

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Hi everyone,

I purchased the pro account 2 times and nothing changed. I wasn’t sure whom to contact, there seems to be a very well hidden support 😂

Thanks for the help:)

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**Author:** ![meganariley](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/meganariley/32/56966_2.png) [@meganariley](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fmeganariley)%5C
**Post date:** [September 10, 2025, 6:23pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Fpro-account-still-not-working%2F168275%2F2 "2025-09-10T18:23:56Z")

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Hey, can you please email [billing@huggingface.co](mailto:billing@huggingface.co) so we can take a closer look? Thank you @Galudu922 !