# Unable to Download Models
**URL:**
**Author:**  [@reidmharris](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Freidmharris)%5C
**Post date:** [February 14, 2026, 2:58pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Funable-to-download-models%2F173493%2F1 "2026-02-14T14:58:10Z")
I’ve tried running `hf download`from multiple different networks and every time, the console stops, no error message and rewrites existing text with `(hfenv) C:\Users\myname\Documents\IBM>`, expecting new input. I use Windows 11 and have no idea what is going on. Can someone help guide me to figure this out? This is what I’m seeing from the console when I run it once. It seems to download the json files but does absolutely nothing to download the safetensors.
`(hfenv) C:\Users\myname\Documents\IBM>hf download ibm-granite/granite-3.3-2b-base --local-dir .\granite-3.3-2b-base`
`Downloading (incomplete total...): 0%| | 2.54k/5.07G [00:01<778:59:35, 1.81kB/s]`
`(hfenv) C:\Users\myname\Documents\IBM> | 2/10 [00:01<0`
`0:05, 1.42it/s]`
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**Author:**  [@John6666](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2FJohn6666)%5C
**Post date:** [February 15, 2026, 4:07am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Funable-to-download-models%2F173493%2F2 "2026-02-15T04:07:13Z")
> It seems to download the json files but does absolutely nothing to download the safetensors.
Based on the symptoms, it seems to only occur with large files handled by LFS or XET. Since you’re using `hf download`, I don’t think your library version is too old, but just in case, try `pip install -U huggingface_hub hf_xet xet-core`.
If that doesn’t work, setting `HF_HUB_DISABLE_XET=1` might help. (This is the syntax for Linux, etc. Since you’re actually using Windows, you’ll need to set the environment variable via your GUI, PowerShell, or CMD. Just create the `HF_HUB_DISABLE_XET` key and set its value to 1.)
Edit:
For pip, seems `pip install -U huggingface_hub hf_xet` is better.
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**Author:**  [@reidmharris](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Freidmharris)%5C
**Post date:** [February 15, 2026, 3:25pm UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Funable-to-download-models%2F173493%2F3 "2026-02-15T15:25:15Z")
For some reason, pip couldn’t find xet-core, but the second method worked. Thanks!
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**Author:**  [@system](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Fu%2Fsystem)%5C
**Post date:** [February 16, 2026, 3:26am UTC](/static-proxy?url=https%3A%2F%2Fdiscuss.huggingface.co%2Ft%2Funable-to-download-models%2F173493%2F4 "2026-02-16T03:26:15Z")
Closed on February 16, 2026, 3:26am UTC
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